Shipping policy
Shipping Policy
Thank you for shopping with us! We are committed to providing fast, reliable, and affordable shipping for all your nail care needs. Please read our shipping policy for more details on delivery times, costs, and other important information.
Shipping within the UK
- **Free Delivery**: We offer **free delivery** on all orders within the **United Kingdom**.
- **Delivery Time**: Orders shipped within the UK will arrive within **5 to 8 working days**.
- **Processing Time**: Orders are processed and dispatched within **1-2 business days** from the time of purchase.
- **Tracking**: Once your order has been dispatched, you will receive an email with your tracking number.
2. International Shipping
We offer international shipping to various countries. Shipping rates for international orders depend on the destination country.
- **Shipping Rates**: International shipping charges will be calculated at checkout based on the delivery location.
- **Delivery Time**: Delivery times vary depending on the country. Estimated shipping times will be displayed at checkout. Please note that international orders may take longer due to customs and import regulations.
- **Customs & Duties**: International customers are responsible for paying any customs duties, taxes, or fees imposed by their country. These charges are not included in the shipping cost.
3. Shipping Partners
We work with reliable shipping carriers to ensure that your order reaches you on time:
- **Domestic (UK)**: Orders are shipped via **Royal Mail** and **Hermes**.
- **International**: We use trusted carriers such as **DHL**, **FedEx**, and **Royal Mail International** for international deliveries.
4. Order Tracking
Once your order has been shipped, you will receive an email containing your tracking number. You can use this number to track your order in real-time.
5. Address Accuracy
Please double-check that your shipping address is correct before confirming your order. We are not responsible for lost, delayed, or undelivered packages due to incorrect or incomplete addresses.
6. Shipping Restrictions
- **P.O. Boxes**: We do not ship to **P.O. Boxes**.
- **Military Addresses**: We are unable to ship to **APO/FPO military addresses** at this time.
7. Lost or Damaged Packages
- If your package is lost or damaged during shipping, please contact us as soon as possible at **[Your Contact Email]**. We will assist you in filing a claim with the carrier and resolving the issue.
- Please keep all packaging and take photos of the damage for our claims process.
8. Order Modifications
Once your order has been placed and processed, we are unable to make changes or cancellations. Please ensure all details, including items, quantities, and shipping address, are correct before completing your purchase.
9. Contact Us
If you have any questions or concerns about shipping, please feel free to reach out:
**Email**: [Your Email Address]
**Phone**: [Your Contact Number]
**Address**: [Your Business Address]
Thank you for choosing us! We look forward to delivering your perfect nail care products straight to your door,